Yes... it even happens to us!  We will go to great lengths to make things right! Whether the size you ordered isn't ideal for your personal canal size, or you are considering returning due to filter strength, if you are in need of a repair, if you have to replace it, or ReNew it ---- we aim to please!  We are proud to be an earplug company that's able to accommodate you to these lengths. We realize your first time with EARasers may not be perfect due to size or attenuation you are exposing yourself to, but we strive to work with you to get you the best possible fit and feel for your uniques needs! 

Simply follow these instructions: Contact us within 30 days of original purchase, to obtain a Return Merchandise Authorization (RMA) Number. See below for contact information.

You will need to include the following with your merchandise return:
* Original Product
* #RMA you receive from us.
* Original receipt (or On-Line Store Invoice) with “Date of Purchase” circled. (Hey don't worry, we can look this up if you can't find it).
* Written notification of why you changed your mind (please tell us so we can get better!)